The service

Standard kerbside service

Standard Service

  • 240L Green lid food organics and garden organics bin (collected weekly)
  • 240L Yellow lid recycling bin (collected fortnightly)
  • 140L Red lid general waste bin (collected fortnightly)
  • 7L kitchen caddy and annual supply of compostable liners

Hard waste service

The hard waste collection helps residents dispose of larger household items that cannot be disposed of through the regular kerbside collection service.

Properties that pay the domestic waste management service charge can access one free hard waste collection per calendar year to dispose of up to two cubic metres of hard waste. This includes rental properties within the domestic waste management service charge area.

Bookings can be made online or by calling (02) 5942 6150.

Additional options

Residents can add services on top of the standard kerbside service. Options include:

  • Additional 240L Green lid food organics and garden organics bin (collected weekly)
  • Additional 240L Yellow lid recycling bin (collected fortnightly)
  • Upsize from 240L to 360L Yellow lid recycling bin (collected fortnightly)
  • Additional 140L Red lid general waste bin (collected fortnightly)
  • Upsize from 140L to 240L Red lid general waste bin (collected fortnightly)

Charges are applicable to additional services. The current charges can be located here.

Subsidised services

An additional 140L red lid general waste bin may be provided free of charge in the case of a resident/household who, directly as a result of a medical condition or as a large family, generates higher quantities of general waste than other properties.

Please contact Council's customer service team on 1300 292 442 to discuss these options and to obtain an application form.

Large Household

Under the subsidised services program a large household is defined as 5 or more dependents under the age of 18 residing at the one property address. Upon application supporting documentation is required which includes a clear copy of your Medicare card /School Letter or similar documentation that shows 5 or more dependent children under 18 years residing at the one household.

Medical Assistance

Residents generating additional general waste as a result of the management of a medical condition can apply for a subsidised 140L red lid general waste bin. Upon application please provide written advice from a medical practitioner stating that as a result of the medical condition you require additional waste disposal. Please note, the bin must not be used to dispose of medical equipment still containing bodily fluids.

Infirm Service

The infirm service is available free of charge to assist residents who have difficulty getting their bins to the kerbside for servicing. This can apply to the elderly, those with a disability, or those managing a medical condition. Under this service, kerbside bins will be collected and returned to the property line by the driver.

Please contact Council's customer service team on 1300 292 442 to discuss this option and to obtain an application form.

Upon application please provide a letter of support from a medical practitioner.

Area of service

All properties that pay a Domestic Waste Management Service Charge receive the kerbside service.  Residents under rental agreements within the collection area automatically receive this service as this charge is payable by landlords.  If you are unsure if your rented property receives this service please contact Wagga Wagga City Council on 1300 292 442 or your rental agency.

Why did the service change in 2018?

There are a number of reasons why Council has taken a proactive approach to kerbside waste management with the changes implemented in April 2018.  These include:

Commitment to reducing waste to landfill

Disposal of waste in landfill should be seen as the last resort.

Waste generation in Australia is growing exponentially to population growth with 2 tonnes of waste generated for each Australian every year*.  It is not sustainable to keep generating and disposing of waste at current levels and measures need to be implemented to address this.  

The introduction of a combined Food Organics and Garden Organics collection service removes a complete waste stream, food waste, from being disposed of in landfill.  Audits conducted under the old service demonstrated that more than half of the waste disposed in the average household garbage bin by weight had the potential to be recovered through a Food Organics and Garden Organic collection service.Commitment to addressing waste management proactively

Wagga Wagga City Council's Community Strategic Plan 2040 identifies the need to manage waste proactively to meet the objective of creating a sustainable environment for future generations.  This plan was developed as a result of significant community consultation.

Council is committed to providing the best service to achieve both environmental and economic efficiencies.  The diversion of food organics from landfill is the way many Councils are looking to do this and the establishment of a new contract in 2018 provided the opportunity for Council to assess waste practices and look to continually improve on these for the future.

Commitment to reducing environmental impacts

Waste that is placed in the general waste bin is sent directly to landfill, which is essentially burying waste in the ground.  The buried waste decomposes in an environment without oxygen.  As a result, methane pollution is generated and released into the atmosphere.  Methane is a greenhouse gas 23 times more potent than carbon dioxide.  Greenhouse gases contribute to climate change of which we are already feeling the impacts of.

If organic material can be removed from the domestic waste stream and composted, the resulting material can be used as a soil enhancer for agricultural application or community parks and gardens.  As composting requires oxygen, the main gas that is released in the process is carbon dioxide, which has a lesser impact on the environment than methane.

Commitment to extending the life of community assets

Wagga Wagga City Council owns and manages the Gregadoo Waste Management Centre and the landfill cells that are contained at this site. The faster these cells are filled, the more frequently cells need to be constructed. A new cell can cost between $3-6 million which under the previous service needed to be built every 4 to 5 years. Reducing the amount of waste sent to landfill will reduce the frequency at which cells need to be constructed and reduce the frequency of significant financial outlay.

Commitment to preempt potential price increases in the future

Traditionally landfilling waste has been the cheapest way to dispose of waste.  The known impacts of landfill and the uncertainty around future price increases demonstrates that this practice is not sustainable and alternatives must be found.  The following outlines potential price impacts of disposing of waste in landfill:

  • A reduction of the amount of Food Organic and Garden Organic waste going into landfill in turn means Council will have less ongoing liability related to the monitoring and maintenance of the landfill cells.
  • The NSW State Government may introduce a waste levy on landfill in our region.  Metropolitan areas are already paying an additional $143.260 per tonne, and $82.70 per tonne for some regional areas, to dispose of waste in landfill.  The aim of this levy is to reduce the amount waste being landfilled and to encourage recycling and resource recovery.
  • A carbon price, or similar scheme, may be reintroduced in the future of which our landfill may be liable.  Projections under the previous carbon price scheme and current landfilling rates indicated Council would have been liable to pay around $900,000 per year.

*State of Waste 2016 - current and future Australian trends - MRA Consulting